Better than in-house! Every person we deal with at Midwest IT Systems, Inc., is very professional, trustworthy, and has excellent communications skills. I do not worry about my computers or network, which means less stress for me. It feels as if our business means as much to Midwest IT as it does to us.
You don't have to worry about anything. When we have a problem, it is taken care of. If you order something new, it is installed and working the way it is supposed to. Everything is done on time. They are always there when you need them.
"The prompt attention to our service calls is vital to us and we have had only good experiences from Midwest IT Systems, Inc. Also, your engineers communicate to us in every day terms. Things are great!"
MIT's expert computer knowledge frees us up to concentrate on our legal practice. Someone we know and trust is making sure our data is secure. They work hard to ensure technology needs and problem solving do not disrupt the day to day operation of our office.
Dale and Deborah Ruschy, Owners
Since enrolling in MIT’s Managed Service plan, issues don’t pile up like they used to. We are up and running on a consistent basis. We’ve entrusted them with our business for the past 15+ years and never been disappointed. They’re professional, efficient and keep up with the latest tech changes.
Having MIT provide our IT services gives us peace of mind. Knowing necessary updates are done automatically, we are protected from viruses, and we are taken care of behind the scenes, gives us that feel good factor. Previously, we didn't have IT outsourced, but as we grew, it became clear we needed help. MIT is very professional, proactive, and their response time is great when problems arise or when we have questions.
MIT provides Lakeview Methodist Health Care Center with unparalleled worry-free security for our Health Information Systems. I am exceedingly pleased with the level of HIPAA compliance tools they put into place to assist us in maintaining a secure network for all of our PHI. MIT is also extremely responsive to our day-to-day needs that come up as well and are only a phone call away, 24/7.
I don’t have to worry about my IT infrastructure. MIT takes care of it all behind the scenes and I can focus on my practice. They proactively monitor my network and take care of any issues in a timely manner, which always keeps me up and running. MIT is easy to do business with as their processes are smooth and efficient.
Since enrolling in MIT’s Guardian Managed Service plan, the single biggest benefit is the customer service provided. If I have a question or issue, they are just a call or email away. The response time is very quick, and all the techs are very friendly and helpful. Without a dedicated IT firm in the past, when having IT issues, I did a google search to find someone to help. This was not the best case, for it could take weeks to fix a problem. If you are on the fence about choosing MIT, I would tell you that as a Chiropractor, I need to know my system is secure and safe. It has patient information such as medical records and x-rays. By having MIT, I don't have to worry about anything going wrong. I have complete confidence in their service and protection.
We don’t have to worry about keeping our security and software up to date, it just happens. MIT has prompt, personal service and great employees. My experience with MIT has been great, they handle any IT needs we have quickly and efficiently. I wouldn’t consider any other IT firms.
I realized, despite my personal interest in technology, I could not safely manage our network. I appreciate that MIT allows me the flexibility to do what I’m capable of and they handle all the rest, which gives me peace of mind. It’s great to know that our network security is constantly monitored and updated and I don’t have to worry about it. Local and available customer service is most important when the unexpected happens and to have a partner that responds quickly. MIT is that partner.
Since deciding on MIT for IT services, their quality work and quality equipment, along with their dependable follow up are the biggest benefits to our organization. Compared to other IT companies we worked with in the past, MIT’s equipment is higher quality and more reliable. Their service is quick and dependable. For someone wondering if they should work with MIT, look at their reviews; personal references speak volumes.
Dan and Leah Owens, Owners
We are very happy with MIT. We like that they’re local, professional, they come and help when needed, they work with each client individually and see them as a customer, not a number. MIT personalizes their service for each clients’ business needs, and they listen. We recommend MIT.
Fred W. Krahmer, Attorney
Before we found MIT over 19 years ago, we were playing defense on problems we never saw coming. MIT has helped us become proactive with our IT needs – regularly reviewing and completing needed equipment replacements and software upgrades. Unlike before, we have a tech plan with MIT - in plain language. If someone were on the fence about choosing MIT, I would tell them you can trust the extensive experience of MIT ownership, and the team they have assembled to build, implement, and defend your tech system.
